Privacy Policy

Welcome to Skip Hire Havering. We are committed to protecting your personal information and ensuring your experience with us is safe and secure. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services.

1. Introduction

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our website, place an order, or engage in other activities, services, features, or resources we make available. Users may be asked to provide:

Full Name
Mailing Address
Email Address
Phone Number
Payment Information

2.2 Non-Personal Data

We may collect non-personal identification information about Users whenever they interact with our services. Non-personal information may include:

Browser Name
Type of Device
Operating System
Internet Service Provider
IP Address
Pages Visited
Time and Date of Visit

3. How We Use Your Information

We may use the information we collect from you in the following ways:

To Provide Services: To administer your requests, process orders, and manage your account.
To Improve Customer Service: Information you provide helps us respond to your customer service requests more efficiently.
To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided.
To Process Payments: We may use the information Users provide to process payments.
To Send Periodic Emails: We may use your email address to send User information and updates pertaining to their order.

4. Legal Basis for Processing

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), Skip Hire Havering processes personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.

5.1 Third-Party Service Providers

We may share your information with third-party service providers to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

5.2 Legal Requirements

Skip Hire Havering may disclose your personal information in the good faith belief that such action is necessary to:

Comply with a legal obligation.
Protect and defend the rights or property of Skip Hire Havering.
Prevent or investigate possible wrongdoing in connection with the service.
Protect the personal safety of Users of the service or the public.
Protect against legal liability.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our site.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to Access: You can request access to your personal data.
Right to Rectification: You can request correction of inaccurate personal data.
Right to Erasure: You can request deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request restriction of processing your personal data.
Right to Data Portability: You can request transfer of your data to another organization or directly to you.
Right to Object: You can object to the processing of your personal data in certain situations.

If you wish to exercise any of these rights, please contact us through the designated channels.

8. Cookies and Tracking Technologies

Skip Hire Havering may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8.1 Use of Cookies

We use cookies for the following purposes:

Necessary Cookies: To enable basic functionalities and security features of the website.
Preference Cookies: To remember your preferences and settings.
Analytics Cookies: To analyze usage patterns and improve our services.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside your country. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal data, please contact us so that we can take necessary actions.

11. Changes to This Privacy Policy

Skip Hire Havering reserves the right to update or change our Privacy Policy at any time. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Skip Hire Havering operates, without regard to its conflict of law provisions.

13. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

14. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of each website you visit.

15. Changes to Your Personal Information

If you update, change, or delete information we have provided, we may update and change your information in our system to keep it accurate and complete. Informal updates to accounts must be manually added to the records we keep. If we find any discrepancies or deletions, we may not be able to honor your request without additional verification.

16. How to Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out through the available communication channels provided by Skip Hire Havering.